Terms and Conditions

Terms of Service for SMS Communications

Consent for SMS Communication

By opting in to receive text messages from The Puzzle Box, you consent to receive SMS communications related to services provided to you or your child.

Information obtained as part of the SMS consent process will not be shared with third parties or affiliates.

Types of SMS Messages You May Receive

If you have consented to receive text messages from The Puzzle Box, you may receive messages including, but not limited to:

Service-related updates or questions from technicians or clinicians
Appointment reminders or scheduling communications
Administrative messages related to insurance, billing, payment, or other operational matters

Messages may be sent by clinical, administrative, or authorized personnel as part of care coordination or business operations.

Message Frequency

Message frequency may vary depending on the type of services being provided and the number of team members involved in your care or your child’s care.

For questions related to services, please contact us at:
📧 chels@puzzleboxaba.com

Standard Messaging Disclosures

Message and data rates may apply
Messaging rates are determined by your mobile carrier
The Puzzle Box is not responsible for any charges incurred for SMS messaging
Mobile carriers are not liable for delayed or undelivered messages

Supported carriers include major and regional U.S. carriers. Availability may vary by provider.

Opt-Out & Help Instructions

You may opt out of SMS messages at any time by texting STOP. After sending STOP, you will receive a confirmation message and will no longer receive SMS communications. To opt back in, text START at any time. For assistance, text HELP, call us at 385-412-1761

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